What is the Mohala Ohana?
Return / Exchange Policy
We want you to be 100% satisfied with your purchase. Free shipping is provided for all returns. Returns are to be made within 90 days of purchase from mohalaeyewear.com. Items must be returned with complimentary cleaning cloth, case, and reusable bag (if bag was included with purchase) all in undamaged condition. Unless the damage is due to a manufacturer’s defect, then we will of course accept the return.
To make a return is super easy. We will email you a shipping label to print and tape to the outside of the box for the return. The original box the sunglasses were mailed in may be used for the return shipment or another box of similar size.
If you’d like to exchange your sunglasses for another pair please follow the return policy to return your sunglasses for free and then place an order for the new pair of sunglasses you’d like to receive. We apologize in advance for the longer process for exchanges.
Thank you for your understanding that Mohala Eyewear will not assume responsibility for reimbursement or compensation in the event a return package is lost, stolen or mishandled. Please keep all tracking details for your records.
Start a Return
Once the return has been processed, you will receive a return email confirmation.
Depending on the credit card company, it could take an additional 2-10 business days after the credit has been applied for it to post.
Have An Additional Question?
Feel free to contact us at firstname.lastname@example.org