Free shipping and free returns on all online orders in the U.S.
You will receive your products in 7-10 business days.
Need your sunglasses sooner? Please email us at firstname.lastname@example.org
and we will do our best to accommodate your request. Additional rush shipping fees will apply.
We currently ship to Canada and Australia for $12 per shipment through USPS First Class Package International Service.
Packages should arrive in 12-25 business days.
We apologize but we are not responsible if your package is delayed during shipping or held up in customs. All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the package reaches your country. For any questions on customs duties please contact your country's local customs office.
Want us to ship to another country? Please contact us at email@example.com
with your request and we will do our best to help you.
What is the Mohala Ohana?
The Mohala Ohana is our tribe. Ohana
means family in the Hawaiian language. Upon joining the Mohala Ohana members will receive a email with a coupon code for $10 off their next Mohala Eyewear purchase online. The Mohala Ohana will always be first to hear of sales, our Evolving Elegantly blog, giveaways, new products and collaborations. To join the Mohala Ohana input your email address by clicking here
Return / Exchange Policy
We want you to be 100% satisfied with your purchase. Free shipping is provided for all returns. Returns are to be made within 90 days of purchase from mohalaeyewear.com. Items must be returned with complimentary cleaning cloth, case, and reusable bag (if bag was included with purchase) all in undamaged condition. Unless the damage is due to a manufacturer’s defect, then we will of course accept the return.
To make a return is super easy. We will email you a shipping label to print and tape to the outside of the box for the return. The original box the sunglasses were mailed in may be used for the return shipment or another box of similar size.
If you’d like to exchange your sunglasses for another pair please follow the return policy to return your sunglasses for free and then place an order for the new pair of sunglasses you’d like to receive. We apologize in advance for the longer process for exchanges.
Thank you for your understanding that Mohala Eyewear will not assume responsibility for reimbursement or compensation in the event a return package is lost, stolen or mishandled. Please keep all tracking details for your records.
Start a Return
To start a return please email us at firstname.lastname@example.org
, include your name and the address you will ship the return from and we will email you a shipping return label and detailed instructions to complete the process.
Refunds will be processed within 2 weeks of receipt of returned merchandise. We reserve the right to reject returns if the return criteria is not met or if there is abuse of the return policy.
Once the return has been processed, you will receive a return email confirmation.
Depending on the credit card company, it could take an additional 2-10 business days after the credit has been applied for it to post.
Have An Additional Question?
Feel free to contact us at email@example.com