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Frequently Asked Questions

Take our Find Your Fit Quiz! This quiz will help you determine your face shape, nose bridge type, face width and more. Then based on your answers we will curate a selection of the perfect pairs for you. Need more help? Email us anytime at bloom@mohalaeyewear.com or Direct Message us on Instagram @mohalaeyewear for personal assistance.
Our extra low nose bridge was made with you in mind. Click here to view all sunglasses with an extra low nose bridge. These pairs are made to avoid sunglasses sliding or resting on your cheeks.
Good news, all Mohala sunglasses are custom adjustable. Watch this video to learn how to adjust your Mohala frames. If they are too loose you can tighten the sunglasses arms to fit more snugly behind your ears. If they are too tight you can loosen them. Our metal frames have custom adjustable nose pads. If the frames are resting on your cheeks hold the nose pad between your thumb and forefinger with one hand and grip the sunglasses lens firmly with the other. Pull the nose pad away from the frame firmly and slowly. This will create more space between the frame and your face.
We want you to be 100% satisfied with your purchase. Free shipping is provided for all returns/exchanges.  Returns/exchanges are to be made within 90 days of purchase from mohalaeyewear.com.  Items must be returned with complimentary case and microfiber pouch all in undamaged condition. Unless the damage is due to a manufacturer’s defect, in which case we will of course accept the return.
To make a return is super easy.  Click here to submit your order number and email and set up your return.  A free return shipping label will be generated to print and tape to the outside of the box for the return. The original box the sunglasses were mailed in may be used for the return shipment or another box of similar size.  If you’d like to exchange your sunglasses for another pair please select this option during the return process.  Or you may elect to receive a store credit for your return.
Our sunglasses are made using quality materials including Mazzucchelli acetate, titanium metals, German designed spring hinges, and UV400 scratch resistant lenses. After visiting 12 factories we selected a female-owned factory in Shenzhen, China. We regularly check working conditions, cleanliness, and quality controls. Our factory owner believes in taking care of her employees. She provides health insurance, room and board, and has low turnover rates due to strong employee loyalty. All ultimately contribute to consistently excellent product quality.
We ship via USPS and you will receive your product is 7-10 business days. Need an order sooner? Email us at bloom@mohalaeyewear.com and we will do our best to help you! Additional rush shipping fees may apply. International Shipping:  We currently ship to Canada and Australia for $15 per shipment through USPS First Class Package International Service.  Packages should arrive in 12-25 business days.  We apologize but we are not responsible if your package is delayed during shipping or held up in customs.  All customs fees and duties are the responsibility of the customer.  You may be subject to import duties and taxes, which are levied once the package reaches your country.  For any questions on customs duties please contact your country's local customs office.     Want us to ship to another country?  Please contact us at bloom@mohalaeyewear.com with your request and we will do our best to help you.
When not wearing your sunglasses store them in their microfiber pouch in their case. The pouch can also be used to clean the lenses and frames. Keep them out of extreme heat as this can cause the frames to lose their shape. If they do it is fixable! Watch this video to learn how to adjust your frames.
The Mohala Movement is a sisterhood working together to empower women.  We empower women through every product sold which sends a girl to school, creating inclusive products designed for ALL women and disrupting lifelong beauty standards that value women based on their external youth and beauty.  Mohala Movement members receive $10 off their first Mohala sunglasses purchase online, are first to hear of sales, new products, and receive stories and tips on how women are living their best lives.  To join the Mohala Movement input your email address by clicking here.