Frequently Asked Questions
Step 1. Choose your desired frame
Step 2. Input your lens prescription including your pupillary distance. Your eye doctor will have your pupillary distance on file and you can usually receive it by phone or email.
Step 3. Choose your lenses. If you need help choosing, see below!
That's it! You are ready for your new custom glasses!
All of our prescription glasses are made with polycarbonate lenses because they are the most impact-resistant material made for eyeglasses. These thinner, lighter lenses allow for maximum comfort and durability for those with children or active lifestyles.
Blue light filtering lenses may reduce eyestrain when using digital screens. These lenses are specifically designed for today's digital world to provide sharper vision and better sleep.
Polarized lenses add a chemical filter to the lens that cuts the sun's strong glare to enhance views and deepen colors. These lenses are especially recommended for driving and outdoor activities with bright sunlight.
Anti-reflective lenses provide 100% front and back UV sun protection. They eliminate 99% of visible glare and light reflections on the backside of the lens, which makes vision more comfortable, especially in sunny conditions.
UV400 means 100% sun protection from UVA and UVB sun rays. Too much UV light can cause cataracts or destroy the retina so this UV protection helps to protect your eyes from sun damage.
Take our Find Your Fit Quiz! This quiz will help you determine your face shape, nose bridge type, face width and more. Then based on your answers we will curate a selection of the perfect pairs for you.
Need more help? Email us anytime at bloom@mohalaeyewear.com or Direct Message us on Instagram
@mohalaeyewear for personal assistance.
Our special low nose bridge was made with you in mind. Click here to view all sunglasses with our special low nose bridge. These pairs are made to avoid sunglasses sliding or resting on your cheeks.
Good news, all Mohala sunglasses are custom adjustable. Watch this video to learn how to adjust your Mohala frames. If they are too loose you can tighten the sunglasses arms to fit more snugly behind your ears. If they are too tight you can loosen them. Our metal frames have custom adjustable nose pads. If the frames are resting on your cheeks hold the nose pad between your thumb and forefinger with one hand and grip the sunglasses lens firmly with the other. Pull the nose pad away from the frame firmly and slowly. This will create more space between the frame and your face.
We want you to be 100% satisfied with your purchase. Free shipping is provided for all returns/exchanges. Returns/exchanges are to be made within 90 days of purchase from mohalaeyewear.com. Items must be returned with complimentary case and microfiber pouch all in undamaged condition. Unless the damage is due to a manufacturer’s defect, in which case we will of course accept the return.
Please repack the sunglasses in their pouch and case and wrap the case in original packaging for protection. If the case is returned damaged or unsaleable a $20 case fee will be deducted from the refund (the retail price of the case).
One free exchange is included with all purchases. Additional exchanges can be arranged and the customer will be responsible for the shipping fees.
Our sunglasses are made using quality materials including Mazzucchelli acetate, titanium metals, German designed spring hinges, Carl Zeiss UV400 scratch resistant lenses.
After visiting 12 factories we selected a female-owned factory in Shenzhen, China. We regularly check working conditions, cleanliness, and quality controls.
Our factory owner believes in taking care of her employees. She provides health insurance, room and board, and has low turnover rates due to strong employee loyalty. All ultimately contribute to consistently excellent product quality.
We ship via USPS and you will receive your product is 7-10 business days.
Need an order sooner? Email us at bloom@mohalaeyewear.com and we will do our best to help you!
Additional rush shipping fees may apply.
International Shipping: We currently ship to Canada and Australia for $15 per shipment through USPS First Class Package International Service.
Packages should arrive in 12-25 business days.
We apologize but we are not responsible if your package is delayed during shipping or held up in customs. All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the package reaches your country. For any questions on customs duties please contact your country's local customs office. Want us to ship to another country? Please contact us at bloom@mohalaeyewear.com with your request and we will do our best to help you.
When not wearing your sunglasses store them in their microfiber pouch in their case. The pouch can also be used to clean the lenses and frames. You can wash the pouch in your washing machine and it's important to use a clean pouch to clean your frames so you don't rub dirt into the lenses or scratch them during cleaning.
Keep them out of extreme heat as this can cause the frames to lose their shape. If they do it is fixable! Watch this video to learn how to adjust your frames.
Yes all frames can be fitted with prescription lenses. You can take them to any eye doctor or prescription lens retailer to have the lenses replaced with prescription lenses. We also now offer prescription frames for sale online too.